Need help finding the right support? Talk to a real person.

NDIS support across Sydney

Support that fits your life.

BrightPath Supports provides personalised NDIS services designed around your goals, routines and independence.

Participant and Support Worker Lifestyle Photography
Talk to a real person

Call 1300 555 018 — Mon to Fri, 8.30am–5pm

Personalised supportYour plan, your routine, your call on how support runs.
Local support workersTeams who know your suburb, not a call centre interstate.
Flexible schedulingMornings, evenings and weekends — including short notice.
Participant-led planningYou set the goals. We build the roster around them.
Support Worker and Participant at Home
Who we are

Support built around the life you want to live.

BrightPath started in a Parramatta lounge room in 2016, when two support workers got tired of rosters that suited the organisation instead of the person. We still work that way. You tell us what a good week looks like, and we build the support to match it.

Today we support more than 280 participants across Greater Sydney, with a team of 140 support workers who mostly live in the same suburbs as the people they work alongside. That local knowledge matters more than any brochure.

  • Registered NDIS provider, audited against the NDIS Practice Standards
  • Consistent workers — you meet your team before support starts
  • Clear communication with families, guardians and coordinators
Our services

How we can support you

Eight core supports, delivered by people who turn up when they say they will. Mix and match whatever suits your plan.

Daily Living

Everyday personal support at home, at your pace and on your routine.

Learn more

Community Participation

Getting out, staying connected and doing more of what you enjoy.

Learn more

Supported Independent Living

Shared or individual homes with the right level of daily support.

Learn more

Short Term Accommodation

Respite stays that give everyone a genuine break.

Learn more

Support Coordination

Help to understand your plan and connect the right providers.

Learn more

Transport Assistance

Reliable travel to appointments, work, study and social plans.

Learn more

Life Skills

Building practical skills for the independence you are working towards.

Learn more

In-Home Support

Practical help around the house so home stays comfortable.

Learn more
How it works

Getting started is simpler than most people expect

Four steps from first phone call to your first shift. Most participants start within two to three weeks.

01

Tell us what you need

Call us or send the short support request form. It takes about three minutes and there is no obligation.

02

Meet our team

We visit you at home, or somewhere you feel comfortable, to talk through goals, routines and who would suit you.

03

Build your support plan

We write it together, in plain English, with the days, hours and workers set out clearly.

04

Start your support

Your team begins. We check in at two weeks and six weeks, and adjust anything that is not working.

Support Worker and Participant in Community Setting
Why BrightPath

Support that feels personal, because it is.

The difference is rarely in the service list. It is in whether the same person turns up, whether they remember how you take your tea, and whether someone answers when you ring.

Your goals come firstEvery support plan opens with what you are working towards, not what we offer.
Support around your routineIf your day starts at 5.30am, so does ours. We do not run a nine-to-five roster.
Consistent communicationOne named contact, a reply within one business day, and monthly notes if you want them.
Local knowledgeWorkers who know the bus routes, the good cafes and which pool has a hoist.
Flexible service optionsChange hours, swap days or pause support without a penalty clause.
Thoughtful worker matchingWe match on interests and communication style, not just availability.
Supported Independent Living

A place to live. Support to live your way.

Our SIL homes are ordinary houses in ordinary streets — close to shops, transport and the people you already know. Housemates are matched carefully, and you meet them before anything is signed.

SIL Home Exterior — Parramatta
One vacancy

Marsden Street House

Parramatta

3 bedroomsWheelchair accessible
SIL Home Exterior — Blacktown
Filling soon

Kildare Road House

Blacktown

4 bedroomsStep-free entry
SIL Home Exterior — Penrith
Two vacancies

Jamison Court

Penrith

2 bedroomsFully modified
Where we work

Local support across Sydney

We work across eight regions of Greater Sydney. If your suburb is not listed, ring us anyway — we often cover the streets in between.

Parramatta

Harris Park, Westmead, North Parramatta, Granville

Blacktown

Seven Hills, Doonside, Marayong, Prospect

Penrith

St Marys, Kingswood, Cranebrook, Glenmore Park

Liverpool

Casula, Moorebank, Prestons, Green Valley

Bankstown

Padstow, Revesby, Yagoona, Chester Hill

Hills District

Castle Hill, Baulkham Hills, Kellyville, Rouse Hill

Inner West

Marrickville, Ashfield, Burwood, Strathfield

Western Sydney

Mount Druitt, Rooty Hill, Fairfield, Merrylands

What people say

In their words

Feedback from participants, families and the coordinators we work alongside.

BrightPath were the first provider who asked what I actually wanted to do on a Saturday, rather than telling me what was available. Two years on, I have the same two workers and I have not had to explain myself once.

DRDaniel R.Participant, Blacktown

As a plan manager I refer a lot of people. BrightPath ring back the same day and they are honest when they do not have capacity. That honesty is worth more than a slick brochure.

PNPriya N.Support Coordinator, Inner West

My daughter moved into one of their Penrith homes last year. She chose her room, met her housemates first, and she rings me now to tell me about her week rather than to ask when she is coming home.

HMHelen M.Parent, Penrith

Testimonials shown are illustrative demo content created for this theme.

Careers

Make a difference doing work that matters.

We are hiring support workers, team leaders and coordinators across Sydney. Paid training, real rosters, and a team leader who answers the phone.

  • Above-award pay under the SCHADS Award
  • Rosters built around your availability, published a fortnight ahead
  • Paid induction and ongoing professional development
  • Travel time and kilometres paid between shifts
Support Worker Team Portrait

Looking for the right support for a participant?

Support coordinators and plan managers can refer in a few minutes. We confirm capacity, suitability and an indicative start date within two business days.

Ready to talk about your support?

Tell us a little about what you need and we will call you back within one business day. No obligation, no pressure, and nothing locked in until you are ready.